Organization

QuEST Forum is a membership based organization with an Executive Board, work groups, regions and hubs that plan, execute and manage its business.

The Executive Board consists of Chairperson, eighteen elected board members, Chief Operating Officer and Executive Contributors. The Board sets direction and ensures alignment to the Strategic Vision and Objectives.

The Work Groups are responsible for the governance and maintenance of TL 9000 requirements and measurements and the development of industry best practices. The four work groups are Global, Integrated Global Quality Requirements and Measurements (IGQ), Telecom Business Excellence (TBE) and Oversight.

QuEST Forum has created a flexible structure of Global Regions to ably reach, share, discuss and support the collective yet unique needs of its global stakeholders. The global regions of Americas, Asia and EMEA, address the regional quality needs, locally support geo-specific issues and regional conferences, and provide valuable inputs to Global, IGQ, TBE and Oversight work groups.

QuEST Forum Mangement Team provides for the smooth operations of the day-to-day activities and the TL 9000 Administrator manages the TL 9000 databases and portals.

Related Resources

QuEST Forum Bylaws and Policies