2009 Americas Best Practices Conference

Americas Best Practices Conference
22 – 23 September 2009

Work Group Meetings
24 – 25 September 2009

Achieving Next Generation Business Excellence

Walt Disney World Dolphin
1500 Epcot Resorts Boulevard
Lake Buena Vista,  Florida,  32830,  USA

Thanks to all who attended this outstanding event.

QuEST Forum's Best Practices Conferences are the pre-eminent events dedicated to telecommunications professionals who want to share success stories and lessons learned in a multitude of disciplines: business excellence in the convergence era, challenges of global environmental compliance, customer-focused business improvement, software development process improvement, the cost of poor quality, and benefits of TL 9000 implementation.

The conferences are comprehensive three-day events, offering an intensive learning experience and exceptional networking opportunities through a thought-provoking blend of keynote speakers, panel discussions, workshops and executive sessions.

This year’s theme was: Achieving Next Generation Business Excellence